02 abr
|
S&P Global
|
Buenos Aires
02 abr
S&P Global
Buenos Aires
Postúlate en Kit Empleo: kitempleo.com.ar/empleo/mgo4w
About The Role S&P; Integral Credit and Collections team member handling collections work for S&P; Global. Grade Level 08 Responsibilities Vigorous participation in the collection of all outstanding receivables, including making collections calls and other communications. Enforcing policies and procedures related to payment, cancellation, and suspension/termination of customer services. Providing general customer service regarding customer refunds, payment forms, payment discrepancies, tax forms/procedures, payment histories, statements of account, etc. Monitoring and maintaining accounts within assigned territory, including performance of reconciliations and adjustments. Working with other business teams (Sales, Order Management, Client Contract Support, Client Relations) to solve customer issues that could prevent payment. Noting and reporting customer status through account reviews, account notes, and meetings with various business stakeholders. Assisting in the maintenance of customer contact information. Performing other related tasks as required.
Assisting in mutual support and knowledge sharing of the global Credit and Collections team. Basic Required Qualifications Excellent verbal and written communication in English. Excellent problem‑solving skills. Commitment to excellent customer service. Full‑time availability; able to work from 9 a.m. to 6 p.m. every day (or earlier). Strong attention to detail and goal orientation. Ability to prioritize, manage multiple responsibilities, and meet deadlines. Additional Preferred Qualifications Basic knowledge of MS Office Suite, including Excel. Experience in collections, customer service, or billing. Only English CV will be considered. Return To Work Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we encourage enthusiastic and talented returners to apply and will actively support your r
Postúlate en Kit Empleo: kitempleo.com.ar/empleo/mgo4w
📌 Collections Analyst (Buenos Aires)
🏢 S&P Global
📍 Buenos Aires