25 mar
|
S&P Global
|
Buenos Aires
25 mar
S&P Global
Buenos Aires
Postúlate en Kit Empleo: kitempleo.com.ar/empleo/m041n
About The Role
S&P; Global Credit and Collections team member handling collections work for S&P; Global.
Grade Level
08
Responsibilities
Vigorous participation in the collection of all outstanding receivables, including making collections calls and other communications.
Enforcing policies and procedures related to payment, cancellation, and suspension/termination of customer services.
Providing general customer service regarding customer refunds, payment forms, payment discrepancies, tax forms/procedures, payment histories, statements of account, etc.
Monitoring and maintaining accounts within assigned territory, including performance of reconciliations and adjustments.
Working with other business teams (Sales, Order Management, Client Contract Support, Client Relations) to solve customer issues that could prevent payment.
Noting and reporting customer status through account reviews, account notes, and meetings with various business stakeholders.
Assisting in the maintenance of customer contact information.
Performing other related tasks as required.
Assisting in mutual support and knowledge sharing of the global Credit and Collections team.
Basic Required Qualifications
Excellent verbal and written communication in English.
Excellent problem-solving skills.
Commitment to excellent customer service.
Full-time availability; able to work from 9 a.m. to 6 p.m. every day (or earlier).
Strong attention to detail and goal orientation.
Ability to prioritize, manage multiple responsibilities, and meet deadlines.
Additional Preferred Qualifications
Basic knowledge of MS Office Suite, including Excel.
Experience in collections, customer service, or billing.
Only English CV will be considered.
Return To Work
Have you taken time out for caring responsibilities and are now looking to return to work?
As part of our Return to Work initiative, Restart, we encourage enthusiastic and talented returners to apply and will actively support your return to the workplace.
Our Mission
Advancing Essential Intelligence.
Our People
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective.
Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business.
Our Values
Integrity, Discovery, Partnership
Benefits
We take care of you, so you can take care of business.
We care about our people.
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: Perks for your partners and children.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country, visit:
General Hiring and Opportunity at S&P; Global
We are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions.
Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent.
Recruitment Fraud Alert
If you receive an email from a spglobalind.com domain or any other regionally based domain, it is a scam and should be reported to ******.
S&P; Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training, or equipment delivery.
Equal Opportunity Employer
S&P; Global is an equal opportunity employer.
All qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.
Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:
******
.
US Candidates Only
Know Your Rights: Workplace discrimination is illegal.
Job ID: ******
Posted On: **********
Location: Buenos Aires, Argentina
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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/m041n
📌 Collections Analyst (Buenos Aires)
🏢 S&P Global
📍 Buenos Aires