Postúlate en Kit Empleo: kitempleo.com.ar/empleo/lwo05

OverviewnInvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology.

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To support our continuous growth we are looking for a Bilingual Technical Support Analyst to join our team.

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Responsibilitiesn

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- Provide technical and functional support to clients worldwide through different channels such as email, tickets, and remote sessions (Teamviewer/Zoom/etc); check clients' configurations; suggest improvements and best practices to maximize the platform's efficiency; and work closely with the development and customer success teams to troubleshoot issues.
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nQualificationsn

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- Fluent in English and Spanish
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- Enjoy working with clients, providing top-level support
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- Think analytically
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- Have strong communication and troubleshooting skills
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- Have previous experience in technical support for software and/or infrastructure
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- Are tech-savvy
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- Having previous experience using InvGate products is a big plus!
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nBenefitsnWe offer real opportunities for professional development, fully covered English classes, technical training both in-house and at educational centers, top-tier health insurance, a fixed amount for purchases in the food sector, reimbursement for remote work, and extended vacation and paternity leave.

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Our office is located in Belgrano, CABA. This position is Hybrid for those residing in the AMBA region, requiring office attendance at least twice a week.

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How to applynTo apply, please submit your resume/CV through the standard InvGate application process.

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/lwo05

📌 Technical Support Analyst (Olivos)
🏢 Invgate
📍 Olivos