Deal Desk and Operations Analyst (Olivos)

Deal Desk and Operations Analyst (Olivos)

22 mar
|
Omilia
|
Olivos

22 mar

Omilia

Olivos

Omilia is at the forefront of conversational AI, empowering enterprises worldwide to deliver exceptional customer experiences through advanced natural language understanding (NLU) and automated service solutions. Our AI-driven platform allows companies to create seamless, human‑like interactions at scale, resulting in improved customer satisfaction, loyalty, and operational efficiency. With a growing global presence, Omilia is expanding through strategic innovation, strong partnerships, and a commitment to customer success. Job Summary We are seeking a detail‑oriented and proactive Deal Desk and Operations Analyst to serve as the bridge between Sales, Finance, and Legal. In this pivotal role, you will be responsible for streamlining the quote‑to‑contract process, ensuring the commercial and technical integrity of our deals, and optimizing our operational workflows. You will act as a primary advisor on deal structuring and pricing while managing the day‑to‑day operations of our CPQ (Configure, Price, Quote) environment. Additionally,



this role serves as a key regional liaison for our LATAM markets, requiring fluency in Spanish to support strategic partners and complex bids in the region. This is an idóneo role for someone who thrives in a fast‑paced environment and enjoys building scalable processes that reduce friction for sales teams. Key Responsibilities Deal Desk Management Deal Structuring: Act as the primary point of contact for Sales to provide guidance on pricing, commercial terms, and complex deal structures. Approval Workflow: Enforce and streamline the quote‑to‑contract approval process, ensuring all deals comply with internal policies. You will facilitate approvals for high‑stakes deals, ensuring the CFO or VP of Sales has the context and data needed for rapid sign‑off. Contract & Pricing Integrity: Review Order Forms, contracts, and quotes for accuracy before they are sent to customers. Ensure quotes meet minimum margin or MR

📌 Deal Desk and Operations Analyst (Olivos)
🏢 Omilia
📍 Olivos

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