Technical Account Manager – Latam (Venado Tuerto)

Technical Account Manager – Latam (Venado Tuerto)

04 mar
|
Coralogix
|
Venado Tuerto

04 mar

Coralogix

Venado Tuerto

About The Position Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data.
Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage.
We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
Technical Account Managers in Coralogix are key in our effort to meet our customer's expectations and help them utilize their observability and security data in the most efficient way possible.
We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience.
Our Technical Account Managers are trusted advisors and consult our customers upon their monitoring, security & observability journey.
This role embodies the critical intersection of very high technical expertise and a focus on customer satisfaction, renewal and expansion.
Responsibilities Solve customer's technical problems by adopting the platform, integrating new data and existing integrations Understanding customers technical requirements and business goals to consistently create new artifacts and deliver value Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting Know the Log Management / Observability markets well and be able to help customers by using the best technical practices available.




Build a successful and ongoing game plan for each customer based on a specific data analysis and customer's needs Establishing relationships and engaging with technical counterparts to drive product adoption Conduct QBRs with customers to consistently reflect delivered value and ensure customer's needs Advocate internally for customer needs within Coralogix and influence a product development roadmap Partner with the Sales team on renewals, upsells, cross-sells, and expansion opportunities Requirements Excellent communication skills in Spanish and English written and verbal, Portuguese advantageous Background knowledge of DevOps / Cloud / Observability Industry knowledge and opinions on Monitoring, Observability, Log Management, SIEM Hands-on experience in technical integrations and complex troubleshooting Experience in customer facing positions and excellent customer-facing skills Strong presentation skills with the ability to establish credibility with executives Hands-on Engineering/DevOps background – advantage Comfortable coding in any high-level programming language (Java, Go, Python) - advantage BSc degree in Computer Science / Engineering - advantage Experience in SAAS B2B software companies - advantage Cultural Fit We're seeking candidates who are hungry, humble, and smart.
Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission.
If you thrive in dynamic environments and are eager to shape the future of observability solutions, we'd love to hear from you.
Coralogix is an equal opportunity employer and encourages applicants from all backgrounds to apply.
#J--Ljbffr

📌 Technical Account Manager – Latam (Venado Tuerto)
🏢 Coralogix
📍 Venado Tuerto
Suscribete a esta alerta:
Escribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: technical account manager – latam (venado tuerto)

Postulate a este anuncio

Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.

Suscribete a esta alerta:
Escribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: technical account manager – latam (venado tuerto)