05 nov
Outsourced
Argentina
Role Overview
Join our team as a Customer Operations Executive at Outsourced.
This role is not your typical support position.
We seek a smart generalist who thrives on problem solving, system improvement, and delivering an exceptional customer experience.
You will be part of a small, high-performing team where your work directly impacts how we operate and scale.
What You'll Do
Frontline Support: Address customer inquiries and issues with speed, empathy, and precision.
Customer Onboarding & Success: Guide new customers, set expectations, and help them navigate our system to maximize their success.
Proactive Outreach: Spot opportunities to help customers before they hit roadblocks, including following up on pending actions,
troubleshooting proactively, and building relationships.
Ownership & Improvement: Own your day-to-day role and help optimize processes and SOPs.
Internal Collaboration: Work cross-functionally to ensure customer feedback drives continuous improvement.
Qualifications
2-3 years of experience in operations, customer success, or support, ideally in a startup or high-performing operations role.
A natural problem-solver with strong analytical skills and the ability to think critically and independently.
Excellent communicator—clear, concise, and confident in both written and verbal formats.
Self-motivated and comfortable working remotely with autonomy.
Detail-oriented with a drive for continuous excellence.
Nice-to-Have
Startup or process improvement experience.
Proven ability to collaborate cross-functionally and enhance customer experience.
Additional performance bonus as incentive.
Work Setting
Location: ArgentinaJob Type: RemoteEmployment: Full-time (40 hours per week)
About Us
Outsourced.ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies.
Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification.
We are committed to providing a positive and supportive work environment where all staff can thrive.
As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals.
#J--Ljbffr
📌 Customer Operations Executive (Córdoba) (Argentina)
🏢 Outsourced
📍 Argentina
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.