21 oct
Concentrix
Rosario
Analytic Consultant (B) – Concentrix
Join Concentrix, the intelligent transformation partner that blends solution-focused, tech-powered, and intelligence-fueled approaches to deliver world-class digital engineering, design, and consulting.
We help businesses modernize the customer experience through data, insights, and advanced technology.
In this role you will be part of the Technical Products and Services team, producing strategic consulting, advisory services, market research, and contact center analytics to improve outcomes for our clients.
Responsibilities
Develop analytical solutions that address client needs on an ongoing basis
Serve as the subject-matter expert on analytical solutions and data specifications when working with the client and Concentrix business units
Execute quantitative analyses, predictive modeling, customer segmentation, experimental design, and detailed reporting to translate data into actionable insights
Utilize the results of analysis to recommend ongoing, iterative corrections and improvements to marketing programs and campaigns
Organize and analyze relevant data from multiple sources to identify trends, patterns, and exceptions and quickly develop hypotheses for further investigation and action
Design and execute testing and measurement plans to improve campaign performance and achieve quantitative business objectives
Understand the client's analytical needs and make recommendations in a way that is easy to digest and comprehend
Work closely with the Program Management & IT teams to deep dive into the data architecture, provide impactful insights and understanding of customer behavior, and optimize marketing programs within our client engagements
Other duties as assigned
Qualifications
Strong analytical skills with a high capacity for simplifying advanced concepts
Comfortable developing presentations and working directly with the client
Minimum of 1+ year experience with SAS and MS Office Suite (Excel, Word, PowerPoint)
Proficient with analytics concepts including regression modeling, data mining, sampling, significance testing, and experimental designs (test and control groups)
Experience conducting statistical analysis
Salesforce and Einstein Analytics experience preferred; Datorama a plus
Experience with SQL Server, Oracle, or Snowflake preferred
Ability to travel 5% or potentially more
Location: CRI Work-at-Home
Language Requirements: English (Required)
Time Type:
Full time
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📌 Analytic Consultant (B) (Rosario)
🏢 Concentrix
📍 Rosario
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.