Services Delivery Data Analyst

Services Delivery Data Analyst

13 nov
|
Motorola
|
Buenos Aires

13 nov

Motorola

Buenos Aires

57971 Services 10/5/2017
Buenos Aires City, Buenos Aires Autonomous City, Argentina
Position Title: Services Delivery Data Analyst
Location: ARG-Buenos Aires
Functional Area: Services
Facility: Corporate Office
Relocation Provided: No
Education Required: Bachelors Degree
Experience Required: 1 - 3 Years
Travel Percent: 0

Position Description
The Services Delivery Data Analyst is responsible for:

• Create data reporting to provide information to sell, interpreting data, analyzing results and using statistical techniques




• Create data reporting to support delivery sub processes (parts planning, machines with end of services, type of maintenance contracts, entitlement exceptions , services support ticketing backlog , etc )
• Develop and implement data analyses, data collection systems and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintaining databases
• Identify, analyze, and interpret trends or patterns in complex data sets
• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities

Position Requirements
- Students from Business Administration or related
- At least 2 years of experience working in similar positions
- Experience in Technical Service positions (nice to have)
- Advanced level in English, both oral and written
- Knowledge of SAP and Excel (is a must)
- Knowledge of SQL is a Plus

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