Senior SharePoint Administrator en Capital Federal - Ghidini Rodil Otro

Job Summary
The Sr. SharePoint Admin. has responsibilities within a team of Level 3 SharePoint Operations and engineering staff that engineer and support mission critical SharePoint Applications across a range of business portfolios. This individual will support the end-to-end aspects of services under their remit including but not limited to service engineering, L3 break/fix support and definition of standards. Other responsibilities include ensuring stability for application platforms and/or services under their responsibility including resolution of incidents and problems, maintenance and support, application platform change control, and automation of processes and procedures. This individual will work closely with other teams within EY to drive technology standards and consistency across IT Services.
Essential Functions of the Job
• Participate in the co-design of business line applications to enable optimum performance within service infrastructure
• Execution of process engineering and operational improvement initiatives including automation tooling
• Input into service life cycle and service levels including development of service technology roadmaps.
• Provide input into product selection and standards, design, and certification
• Resolve and act as escalation and coordination point for L3 and L4 incidents and problems related to affected services
• Root cause analysis and service improvement solutions
• Execution of application and/or platform changes, releases, and service requests in supported environments.
• Execution of application environment tasks as required for incident resolution
• Liaise with appropriate teams for the development of corrective actions or viable workarounds to resolve major incidents.

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