Mainframe Application Support - JPMorgan en Capital Federal - Ghidini Rodil Otro

As an Application Support Analyst, you will be responsible for the day-to-day maintenance and support of several Global Mainframe applications, including tasks related to identifying and troubleshooting application issues and issue resolution and/or escalation. Your responsibilities will include root cause analysis, management communication and client relationship management in partnership with the business and technical operations teams.
Key Responsibilities and Typical Duties include the following:
To manage and resolve day-to-day production support issues for a number of mainframe applications that support Securities processing throughout the world:
Incident and problem management
To update key control systems according to procedure and in a timely manner (within JPM these include Alacrity/ConQuest/HPSM, EPV, ITSM)
To create and update “run book” documentation for the supported applications as required
To participate in Critical Site Tests for supported applications
To assist with project UAT testing when appropriate, especially as related to non-functional requirements
Experience with an IBM zSeries Mainframe environment.
Knowledge of z/OS, JCL, TSO/ISPF
Proficient usage and knowledge of COBOL/Natural
Proficient usage and knowledge of DB2/ADABAS and VSAM
Knowledge of CONTROL-M/CA-7/ZEKE scheduling tools
Experience working with all types of data files including Generation Data Groups, VSAM, Partitioned, and Physical Sequential files
Working knowledge of JCL and batch job execution in a mainframe environment including use of Procedures.
Ability to learn/use File-AID for browsing file data.
Knowledge/experience with SyncSort.
Experience with CICS for online application functionality support.
Experience with MQSeries communications.
Knowledge of NDM/sFTP transmission protocols.
Capacity for complexity.

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