National Service Manager Otro

  • Buenos Aires
  • 07-10-2016
  • Otros
Our cliente, important company in the technological field is looking for a
Nacional Service Manager.
Your main responsibilities will be: the implementation of a service strategy
in order to enhance the product's value and to create differentiation in the
service delivery. To control and audit the customer satisfaction in the call
center. Control of the spare activities, pricing policy and distributión
management. Organize technical and behavioral trainings for the call center
agents and the service technicians. Audit the local service points for
warranty service activities. Analisis, follow and ameliorate the after sales
KPI´s and the warranty cost. Manage the reworks and recalls according to the
corporate compliance policies.
The ideal candidate will be graduated with an engineering degree and
postgraduated with a finance degree. We are looking for a professional with a
minimum of 5 years experience in a management role for similar industry.
Comprehensive knowledges in consumer law, contract management, SAP and
excelente IT skills will be valued.
You will be part of a top company in its field, with excellent employment
If you fits with the requirements and these challenges motivate you please
contact us!

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